Progressive Insurance - Claims Office
250 Royall St, Ste 315, Canton, Massachusetts, 02021
The feedback for this claims office is heavily negative, with many customers expressing deep frustration over communication issues, slow claim processing, and perceived unfair treatment. Common complaints include difficulty reaching agents, unexpected premium hikes, and a feeling that the company is difficult to deal with during stressful times. While there are some positive reviews mentioning efficient service, the overall sentiment is one of dissatisfaction and distrust, with many customers advising others to look elsewhere.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Document every single interaction and keep a log of names and dates for your claims.
✓ What Works Well
- Some efficient appraisal services
- Occasional positive staff interactions
- None identified in majority of reviews
✗ Areas to Improve
- Poor communication and responsiveness
- Slow and difficult claims process
- Unexpected premium increases
- Why is my claim taking so long?
- How do I get a refund?
The service is a total nightmare.
They make it hard to get what you're owed.
Not getting much bang for the buck.
- Category Financial Services
- City Canton
- State Massachusetts
- Postcode 02021
- Country United States
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