ProHEALTH Dental- Yorktown Heights
331 Downing Dr, Yorktown Heights, New York, 10598
Patients generally love the clinical care, especially the hygienists who are described as gentle and thorough. The front desk staff, particularly Dee, receives high praise for being helpful and sweet. However, some recent feedback highlights significant frustration with insurance billing and follow-up communication. While many find the office clean and professional, a few long-term patients have felt let down by recent administrative lapses.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Gentle and thorough hygienists
- Friendly and welcoming front desk
- Clean and well-run office
✗ Areas to Improve
- Inconsistent insurance billing
- Poor follow-up on treatment plans
- Communication gaps with the call center
- Do you accept my insurance plan?
- Why is there a delay in insurance feedback?
Hygienists are spot on with their technique.
Dee at the front desk is a total gem.
Billing issues are a real headache.
- Category Health & Medical
- City Yorktown Heights
- State New York
- Postcode 10598
- Country United States
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