ProHEALTH Dental
50-11 Vernon Blvd, New York, New York, 11101
Patients generally love the clinical care and the gentle touch of the hygienists, often calling them the best in the area. However, the office suffers from significant administrative headaches, particularly regarding billing transparency and appointment reliability. While the medical staff is praised for being professional and thorough, the front desk communication is a major pain point. Many feel the office is a bit of a mixed bag, balancing great dental work with frustrating logistical issues.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance coverage directly with your provider before the appointment, as the front desk billing can be hit or miss.
✓ What Works Well
- Gentle and skilled hygienists
- Professional and thorough dentists
- Modern, clean facility
✗ Areas to Improve
- Inconsistent billing and insurance handling
- Poor communication regarding cancellations
- Unprofessional front desk staff
- Why was I charged for a procedure I didn't need?
- Is this office in-network with my insurance?
Great clinical care but the billing is a mess.
Hygienists are spot on and very kind.
Front desk needs a serious attitude check.
- Category Health & Medical
- City New York
- State New York
- Postcode 11101
- Country United States
readers daily.