50-11 Vernon Blvd, New York, New York, 11101
Patients generally love the clinical care and the gentle touch of the hygienists, often calling them the best in the area. However, the office suffers from significant administrative headaches, particularly regarding billing transparency and appointment reliability. While the medical staff is praised for being professional and thorough, the front desk communication is a major pain point. Many feel the office is a bit of a mixed bag, balancing great dental work with frustrating logistical issues.
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Always verify your insurance coverage directly with your provider before the appointment, as the front desk billing can be hit or miss.
✓ What Works Well
✗ Areas to Improve
Great clinical care but the billing is a mess.
Hygienists are spot on and very kind.
Front desk needs a serious attitude check.