ProMed Healthcare
7004 Smith Corners Blvd, empty, Charlotte, North Carolina, 28269
ProMed Healthcare has seen a significant decline in patient satisfaction following a management change. While some patients remain loyal to specific providers like Dr. Seward, the overall consensus is that the office is now disorganized, with long wait times and poor communication. Many patients report being unable to reach the office by phone and experiencing issues with prescription refills. The contrast between the high-quality clinical care of the past and the current administrative chaos is a major theme.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent issue, try visiting in person rather than calling, as phone lines are often unstaffed.
✓ What Works Well
- Some highly skilled and caring doctors
- Efficient in-office procedures
- Good clinical outcomes
✗ Areas to Improve
- Poor administrative management
- Unreachable by phone
- Long wait times and disorganized scheduling
- Why is it so hard to reach the office?
- Has the management changed recently?
The doctors are great, but the office is a mess.
I'm leaving because of the new management.
Great clinical care, but the admin side is frustrating.
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28269
- Country United States
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