812 W Innes St, Salisbury, North Carolina, 28144
ProMed Healthcare, now part of a larger network, faces significant criticism regarding its administrative processes and communication. While some patients appreciate individual doctors, many report long wait times, difficulty reaching the office via phone, and poor facility maintenance. The transition to a call center model has been a major pain point for long-term patients.
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If you need a drug screen, arrive as early as possible to avoid the longest waits.
✓ What Works Well
✗ Areas to Improve
The call center makes it impossible to get help.
The facility needs a deep clean.
Some doctors are great, but the system is broken.