Health & Medical · Urgent Care & Occupational Medicine

ProMed Healthcare

812 W Innes St, Salisbury, North Carolina, 28144

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

ProMed Healthcare, now part of a larger network, faces significant criticism regarding its administrative processes and communication. While some patients appreciate individual doctors, many report long wait times, difficulty reaching the office via phone, and poor facility maintenance. The transition to a call center model has been a major pain point for long-term patients.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 (Most relevant, Newest, Highest rating, Lowest rating) reviews from every angle to find the real story so you know exactly what to expect. We use expertise and Artificial Intelligence to analyze these reviews and detect spam and real comments.

Performance Scores
Medical Expertise 55/100
Admin Efficiency 20/100
Pro Tip

If you need a drug screen, arrive as early as possible to avoid the longest waits.

Occupational Health Services
Walk-in Clinic
Pros & Cons

✓ What Works Well

  • Some individual doctors are caring
  • Convenient location
  • Walk-in availability

✗ Areas to Improve

  • Extremely long wait times
  • Poor phone communication/call center issues
  • Facility cleanliness concerns
Frequently Asked Questions
  • Why can't I reach the office directly?
  • How long will I wait for a drug screen?
User Feedback

The call center makes it impossible to get help.

The facility needs a deep clean.

Some doctors are great, but the system is broken.

Location Details
Street: 812 W Innes St
Neighborhood: Salisbury
City: Salisbury
Postcode: 28144
Country: United States
Location
812 W Innes St, Salisbury, NC 28144
Quick Info
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