Promenade Dental Group and Orthodontics
2755 S 99th Ave, #105, Tolleson, Arizona, 85353
Promenade Dental Group is generally praised for its friendly, professional, and efficient team. Many patients appreciate the thorough care and the effort made to ensure comfort. However, there are recurring complaints about billing transparency, insurance issues, and occasional unprofessionalism from staff, which have led to some negative experiences.
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Always ask for a detailed breakdown of costs before any procedure to avoid billing surprises.
✓ What Works Well
- Friendly and professional staff
- Thorough care
- Emergency availability
✗ Areas to Improve
- Billing and insurance confusion
- Occasional rushed service
- Inconsistent communication
- Do you accept my insurance?
- Why was I charged extra?
- Can I get a same-day appointment?
Dr. Valencia is amazing.
They treat you like family.
Best dental office I've been to.
- Category Health & Medical
- City Tolleson
- State Arizona
- Postcode 85353
- Country United States
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