Promenade Smiles Dentistry and Orthodontics
808 N Mission Pkwy, Casa Grande, Arizona, 85194
This practice is highly regarded for its clinical care, with many patients praising the hygienists and dentists for their professionalism and gentle touch. However, there is a significant amount of negative feedback regarding aggressive and unethical billing practices. Patients feel valued for their dental health but often feel exploited by the administrative side of the business.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a billing dispute, document all conversations and request a formal review, as the front office can be aggressive.
✓ What Works Well
- Professional and gentle clinical care
- Friendly and welcoming staff
- Comprehensive services
✗ Areas to Improve
- Aggressive billing practices
- Unnecessary treatment upselling
- Poor communication regarding costs
- Why am I being charged for unnecessary procedures?
- Is the billing department reliable?
Excellent dental work
Billing department is hostile
Staff is generally very kind
- Category Health & Medical
- City Casa Grande
- State Arizona
- Postcode 85194
- Country United States
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