Health & Medical · Urgent Care

Prompt Care

1133 Saxon Blvd, Orange City, Florida, 32763

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

This urgent care center has highly polarized reviews. Many patients appreciate the quick, efficient, and friendly service for minor health issues. However, there are numerous, serious complaints regarding billing transparency, unexpected out-of-network charges, and rude or dismissive staff. The facility's billing practices are a major point of contention, leading many patients to feel misled or overcharged.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
20
Lowest rating

We analyze 77 public reviews for Prompt Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 35/100
Pro Tip

Always verify if the specific provider you are seeing is in-network, not just the facility.

Billing transparency issues
Wait time variability
Pros & Cons

✓ What Works Well

  • Fast and efficient service
  • Friendly and professional medical staff
  • Clean facility

✗ Areas to Improve

  • Major billing transparency issues
  • Unexpected out-of-network charges
  • Rude or dismissive front desk staff
Frequently Asked Questions
  • Is this facility in-network for my insurance?
  • Why am I being charged extra?
  • What is the typical wait time?
User Feedback

Great for a quick check-up.

The billing is a total scam.

Some staff are amazing, others are rude.