PromptMed Urgent Care - Waukegan
724 N Green Bay Rd, Waukegan, Illinois, 60085
PromptMed Urgent Care in Waukegan has a very polarized reputation. Many patients praise the quick, professional, and compassionate care they receive. However, there are significant complaints about billing issues, rude front desk staff, and difficulty with insurance verification, which can lead to a frustrating experience.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Verify all billing and insurance details in writing before any procedure.
✓ What Works Well
- Quick care
- Professional providers
- Clean facility
✗ Areas to Improve
- Billing issues
- Rude front desk
- Insurance verification problems
- Do you accept my insurance?
- Why was I billed for this?
Doctors are great, staff is not.
Billing is a nightmare.
Very professional medical care.
- Category Health & Medical
- City Waukegan
- State Illinois
- Postcode 60085
- Country United States
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