Home Services · HOA Management

Proper HOA Management

1202 Richardson Dr, Suite 200, Richardson, Texas, 75080

Google Maps Updated: 19 May 2026
Authenticity Score: 89/100
About

Proper HOA Management is a company that receives very polarized reviews. Many homeowners praise their responsiveness, professionalism, and the helpfulness of specific managers like Jasmine Guzman and Steve Mammen. On the other hand, a significant number of residents report poor communication, lack of accountability, and frustration with the violation enforcement process. It seems that the experience depends heavily on the specific property manager assigned to the community.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
20
Lowest rating

We analyze 80 public reviews for Proper HOA Management using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 65/100
Communication 60/100
Pro Tip

If you are unhappy with your property manager, request a meeting with their supervisor to discuss your concerns.

Responsiveness: Variable
Staff: Professional
Pros & Cons

✓ What Works Well

  • Responsive and professional managers
  • Helpful with repairs
  • Clear communication

✗ Areas to Improve

  • Inconsistent service
  • Poor communication from some reps
  • Frustrating violation enforcement
Frequently Asked Questions
  • How do I resolve a violation?
  • Why is my manager unresponsive?
  • How do I pay my dues?
User Feedback

Jasmine is the best manager we've had.

The communication is like pulling teeth.

They really care about our community.