270 S Preston Rd, 30, Prosper, Texas, 75078
Prosper Family Medicine is generally well-loved for its warm, welcoming environment and attentive care. Dr. Pandey and her team are frequently praised for their kindness and thoroughness. However, there are notable complaints regarding administrative errors, billing issues, and difficulty reaching the office, which have led some long-term patients to leave.
Keep your own records of all billing and test results, as administrative follow-up can be inconsistent.
✓ What Works Well
✗ Areas to Improve
Dr. Pandey is like talking to a friend.
The front office staff can be difficult.
Great for family care if you can navigate the admin.