Prosper Family Medicine
Health & Medical · Family Medicine

Prosper Family Medicine

270 S Preston Rd, 30, Prosper, Texas, 75078

Google Maps Updated: 13 May 2026
Authenticity Score: 89/100
About

Prosper Family Medicine is generally well-loved for its warm, welcoming environment and attentive care. Dr. Pandey and her team are frequently praised for their kindness and thoroughness. However, there are notable complaints regarding administrative errors, billing issues, and difficulty reaching the office, which have led some long-term patients to leave.

Review Summary
20
Most Relevant
17
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 77
Performance Scores
Medical Expertise 88/100
Admin Efficiency 45/100
Pro Tip

Keep your own records of all billing and test results, as administrative follow-up can be inconsistent.

In-house lab services
Strong patient-provider rapport
Pros & Cons

✓ What Works Well

  • Warm and welcoming staff
  • Attentive and thorough doctors
  • Clean and comfortable facility

✗ Areas to Improve

  • Billing and administrative errors
  • Difficulty reaching the office by phone
  • Inconsistent follow-up on test results
Frequently Asked Questions
  • How do I get my prescription refills on time?
  • Are they accepting new patients?
User Feedback

Dr. Pandey is like talking to a friend.

The front office staff can be difficult.

Great for family care if you can navigate the admin.

Location Details
Street: 270 S Preston Rd, 30
Neighborhood: Prosper
City: Prosper
State: Texas
Postcode: 75078
Country: United States
Location
270 S Preston Rd #30, Prosper, TX 75078
Quick Info
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