1212 N Pines Rd, Spokane Valley, Washington, 99206
Patients generally appreciate the convenience of having labs on-site and the integrated computer systems that link their records across the Providence network. Many find the providers to be kind and thorough. However, there are recurring complaints about high staff turnover, difficulty in getting appointments, and some instances of rude front-desk interactions. It is a solid choice for routine care if you can navigate the administrative hurdles.
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Use the online portal for routine requests, but call early in the morning for urgent needs.
✓ What Works Well
✗ Areas to Improve
Great care, but the staff changes too often.
The lab on-site is a huge time saver.
Front desk could be more welcoming.