Providence Grant Creek Family Medicine
3075 N Reserve St, STE Q, Missoula, Montana, 59808
This clinic is a mix of high praise for individual providers and significant frustration with administrative processes. Patients love the caring and thorough doctors, but frequently complain about billing errors, rigid scheduling policies, and rude front desk staff. It is a clinic where the medical care is often excellent, but the system around it is a major hurdle.
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If you have billing questions, document every conversation and keep copies of all correspondence; the administrative side can be challenging.
✓ What Works Well
- Caring and thorough providers
- Efficient and professional clinical care
- Convenient walk-in clinic
✗ Areas to Improve
- Billing and insurance confusion
- Rigid and unforgiving scheduling policies
- Rude and unprofessional front desk staff
- Why are the bills so high?
- Are they accepting new patients?
- How do I get a referral?
Great doctors, terrible office system
Very thorough care
Frustrating administrative experience
- Category Health & Medical
- City Missoula
- State Montana
- Postcode 59808
- Country United States
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