Providence Harbour Pointe Clinic
4112 Harbour Pointe Blvd SW, Suite 100, Mukilteo, Washington, 98275
This clinic is generally well-regarded for its professional and caring staff, with many patients praising doctors like Dr. Johnston and Dr. Ramin for their listening skills. However, there are recurring complaints about administrative issues, including rude front desk staff, difficulty getting appointments, and billing errors. While the clinical care is often described as excellent, the administrative side of the practice can be a significant source of frustration.
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Use the online portal for non-urgent communication, as phone lines can be difficult to navigate.
✓ What Works Well
- Attentive and caring doctors
- Clean and modern facility
- On-site lab services
✗ Areas to Improve
- Rude front desk staff
- Difficulty scheduling appointments
- Billing and insurance communication issues
- Is it hard to get a new patient appointment?
- Do they have an on-site lab?
- Why is it so hard to reach someone by phone?
Dr. Ramin is the best, he really listens.
The front desk staff is often dismissive and rude.
Great care, but the administrative side is a mess.
- Category Health & Medical
- City Mukilteo
- State Washington
- Postcode 98275
- Country United States
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