Providence Medical Group - Germantown
2320 Beechwood Dr, Germantown, Ohio, 45327
Providence Medical Group in Germantown receives mixed reviews. Patients love the individual providers, particularly Ann Smith and Kathleen Fuchs, for their bedside manner and thoroughness. However, there is significant frustration with the front office staff, billing issues, and high turnover of providers. While the clinical care is often rated highly, the administrative experience is frequently described as a headache.
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If you have insurance questions, verify them directly with your provider rather than relying solely on the front desk.
✓ What Works Well
- Excellent and caring providers
- Thorough exams
- Convenient location
✗ Areas to Improve
- Unprofessional front office staff
- High provider turnover
- Billing and insurance confusion
- Why are appointments running behind?
- How do I resolve a billing error?
Ann Smith is the best provider there.
Front desk needs better training.
Great care, but administrative issues are frustrating.
- Category Health & Medical
- City Germantown
- State Ohio
- Postcode 45327
- Country United States
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