195.5 Newark Ave, Jersey City, New Jersey, 07302
This practice is highly polarizing. Some patients appreciate the convenience and the selection of frames, while many others report significant issues with virtual-only doctor consultations, poor customer service, and aggressive billing practices. The lack of in-person doctor interaction and perceived lack of transparency regarding costs are frequent complaints. While some find the staff helpful, many others describe them as rude and unprofessional.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Confirm if your eye exam will be in-person or virtual before booking to ensure you are comfortable with the process.
✓ What Works Well
✗ Areas to Improve
I felt like I was just a number.
The virtual exam was impersonal and confusing.
They overcharge for everything.