PRT Insurance Agency Inc - formerly Gorman Insurance of Chelsea
Financial Services · Insurance Agency

PRT Insurance Agency Inc - formerly Gorman Insurance of Chelsea

186 Broadway, Chelsea, Massachusetts, 02150

Google Maps Updated: 14 May 2026
Authenticity Score: 82/100
About

PRT Insurance is highly valued by many for its competitive rates and helpful agents like Carlos. Most clients feel well-served and appreciate the agency's responsiveness. However, there are some sharp criticisms regarding communication and professionalism, indicating that while many have a great experience, some interactions can be difficult.

Our Review Process
20
Most Relevant
8
Newest
20
Highest
11
Lowest

We analyze 59 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 80/100
Staff Helpfulness 78/100
Pro Tip

They offer support in multiple languages, which is a great asset for the local community.

Multilingual Staff
Strong Savings
Pros & Cons

✓ What Works Well

  • Competitive rates
  • Helpful agents
  • Multilingual support

✗ Areas to Improve

  • Communication issues
  • Some reports of unprofessionalism
Frequently Asked Questions
  • Do you speak Spanish?
  • How can I get a quote?
User Feedback

Carlos saved me $1,000.

Very professional and efficient.

Hard to get a hold of sometimes.

Location Details
Street: 186 Broadway
Neighborhood: Chelsea
City: Chelsea
State: Massachusetts
Postcode: 02150
Country: United States
Location
186 Broadway, Chelsea, MA 02150
Quick Info
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