PTCOA - Conway Ambulatory Surgery Center
2425 Dave Ward Dr, Suite 301, Conway, Arkansas, 72034
Patients generally have high praise for the doctors, particularly Dr. Malki, for their expertise and bedside manner. The clinical staff is often described as friendly and professional. However, there are recurring complaints about administrative issues, including rude or condescending staff, long wait times, and difficulties with scheduling or communication.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
The clinical team is excellent, but be prepared for potential administrative friction.
✓ What Works Well
- Highly skilled and personable doctors
- Effective pain management procedures
- Friendly and professional clinical staff
✗ Areas to Improve
- Rude or condescending administrative staff
- Long wait times
- Scheduling and communication issues
- Why is the wait time so long?
- Can I get a call back?
- Why was my appointment rescheduled?
Dr. Malki is the best doctor around.
The front office staff is very rude.
I feel like a new person after my procedure.
- Category Health & Medical
- City Conway
- State Arkansas
- Postcode 72034
- Country United States
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