Public Infrastructure · Social Services

Public Consulting Group

151 Van Houten Ave, El Cajon, California, 92020

Google Maps Updated: 19 May 2026
Authenticity Score: 85/100
About

Public Consulting Group (PCG) in El Cajon is a social services agency that receives very mixed reviews. Some clients find the staff helpful and the resources life-changing, while many others report extreme frustration with poor communication, unresponsive case workers, and a lack of actual assistance. The recurring theme is that it is very difficult to get in touch with anyone, and the administrative process is often confusing and slow.

Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating

We analyze 70 public reviews for Public Consulting Group using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Process Ease 30/100
Staff Conduct 40/100
Pro Tip

If you are having trouble reaching your case worker, try visiting the office in person.

Communication: Poor
Resources: Good
Pros & Cons

✓ What Works Well

  • Helpful resources
  • Some staff are professional
  • Can be life-changing

✗ Areas to Improve

  • Poor communication
  • Unresponsive case workers
  • Confusing administrative process
Frequently Asked Questions
  • How do I reach my case worker?
  • Why is my application delayed?
  • Are there resources for rent?
User Feedback

It's impossible to get a hold of anyone.

The staff is helpful if you can reach them.

The process is a nightmare.