Public Storage Corporate Office
Other · Corporate Headquarters

Public Storage Corporate Office

701 Western Ave, Glendale, California, 91201

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

Public Storage's corporate office reviews are overwhelmingly negative, reflecting the poor experiences customers have at their local facilities. Common complaints include sudden rent hikes, poor customer service, difficulty reaching a human, and issues with unit security. Customers feel trapped by the company's policies and are vocal about their dissatisfaction. It is a brand that many customers are actively avoiding.

Our Review Process
20
Most Relevant
19
Newest
20
Highest rating
20
Lowest rating

We analyze 79 public reviews for Public Storage Corporate Office using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 20/100
Facilities 50/100
Pro Tip

If you have a problem, try to resolve it with the local manager, but document everything in case you need to escalate.

Storage chain
Corporate HQ
Pros & Cons

✓ What Works Well

  • Easy online sign-up (sometimes)
  • Clean facilities (occasionally)

✗ Areas to Improve

  • Sudden rent increases
  • Poor customer service
  • Difficult to reach corporate
Frequently Asked Questions
  • Why did my rent go up?
  • How do I reach a human?
  • Is my unit secure?
User Feedback

Total scam.

Rent doubled in two years.

Impossible to get help.