Puget Sound Pain Clinic - Covington (A Sound Pain Alliance Member)
17615 SE 272nd St, Suite 109, Covington, Washington, 98042
Patients generally appreciate the compassionate and knowledgeable care provided by the providers at this clinic. Many report significant relief from chronic pain and feel heard by their doctors. However, there are consistent complaints regarding the difficulty of reaching the office by phone and occasional frustrations with the billing department. Overall, the clinical care is highly valued.
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Use the online patient portal for communication; patients report it is much more effective than calling the office.
✓ What Works Well
- Compassionate and knowledgeable providers
- Effective pain management plans
- Welcoming front desk staff
✗ Areas to Improve
- Difficult to reach by phone
- Billing department issues
- Occasional administrative disorganization
- How can I reach the office more easily?
- Are there non-medication options for pain?
Providers truly listen to my concerns.
The clinical care is top-notch.
Communication needs improvement.
- Category Health & Medical
- City Covington
- State Washington
- Postcode 98042
- Country United States
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