Pulmonary and Sleep Specialists of Northeast Georgia
2075 Hamilton Creek Pkwy, Suite 200, Dacula, Georgia, 30019
Patients are highly satisfied with the medical care provided by the doctors, often describing them as thorough and compassionate. However, the administrative experience is consistently poor, with many complaints about unreturned calls, long hold times, and disorganized billing. It is a classic case of great clinical care hampered by poor office management.
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If you need to reach the office, try visiting in person or using the patient portal, as phone support is frequently reported as unreliable.
✓ What Works Well
- Thorough and knowledgeable doctors
- Compassionate bedside manner
- Effective treatment plans
✗ Areas to Improve
- Impossible to reach by phone
- Unreturned messages
- Disorganized billing and scheduling
- Why can't I get a call back?
- How do I get my CPAP supplies?
Doctors are amazing, but the office is a nightmare
Great care, but be prepared for admin frustration
Billing is very confusing
- Category Health & Medical
- City Dacula
- State Georgia
- Postcode 30019
- Country United States
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