311 Noland Dr, Brandon, Florida, 33511
Dr. Martinez and his clinical team receive high praise for their medical expertise and compassionate care. However, the office administration is a major source of frustration. Patients frequently report long wait times, difficulty reaching the office by phone, and poor communication regarding prescriptions and referrals.
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If you need a prescription refill, call well in advance and follow up in person if you don't hear back within 48 hours.
✓ What Works Well
✗ Areas to Improve
Dr. Martinez is a gem, but the office staff is a nightmare.
I waited over an hour past my appointment time.
They never return my calls for refills.