1222 W Madison St, Ste 300, Chicago, Illinois, 60607
Pure Dental Spa West Loop is a highly polarizing practice. While many patients love the 'spa-like' amenities and the initial welcoming atmosphere, there is a significant and vocal group of patients who feel the practice is driven by aggressive upselling and questionable billing practices. The clinical care is often praised, but the administrative and financial side of the business leaves many feeling exploited.
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Be very cautious about agreeing to 'deep cleanings' or laser treatments; get a second opinion if you're unsure.
✓ What Works Well
✗ Areas to Improve
Great amenities, but watch out for the upsell.
The billing is a total nightmare.
Get a second opinion before agreeing to expensive work.