PURE Oral Surgery | Richardson
4251 E Renner Rd, Suite 126, Richardson, Texas, 75082
Patients have mixed experiences at this practice. While many praise the friendly staff and the skill of the surgeons, there are significant concerns regarding administrative communication, billing transparency, and scheduling issues. Some patients feel the office is disorganized and that customer service could be improved. Clinical outcomes are generally rated well, but the administrative side is a pain point.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always clarify insurance coverage and out-of-pocket costs before the procedure.
✓ What Works Well
- Skilled and kind surgeons
- Friendly and professional staff
- Painless procedures
✗ Areas to Improve
- Billing and insurance issues
- Occasional rude front desk staff
- Long wait times
- Do you accept my insurance?
- Is sedation available?
- What is the recovery process?
Dr. Carmichael is great
Staff is hit or miss
Great results for wisdom teeth
- Category Health & Medical
- City Richardson
- State Texas
- Postcode 75082
- Country United States
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