Pure Smiles - Western Hills
3650 Muddy Creek Rd, Suite 200, Cincinnati, Ohio, 45238
Pure Smiles receives mixed feedback. While many patients love the friendly staff and the clean, modern atmosphere, others have raised significant concerns regarding billing transparency and communication. Some patients feel the practice prioritizes upselling over patient needs, while others find the care to be top-notch and life-changing.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance coverage directly with your provider before agreeing to extensive treatment plans here.
✓ What Works Well
- Friendly and knowledgeable hygienists
- Clean and modern facility
- Great with children and anxious patients
✗ Areas to Improve
- Billing and insurance transparency issues
- Inconsistent communication from office management
- Reports of aggressive upselling
- Do they accept my insurance?
- Why was I charged for this procedure?
The staff is great, but the billing department is a headache.
Dr. Lambing is kind and treats you like a human, not a dollar sign.
Some patients feel like they are being pushed into unnecessary work.
- Category Health & Medical
- City Cincinnati
- State Ohio
- Postcode 45238
- Country United States
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