Pure Smiles - Westerville
1245 S Sunbury Rd, Suite 201, Westerville, Ohio, 43081
Patients generally praise the high-tech equipment and the friendly, professional staff. Many appreciate the clear communication regarding treatment plans and the comfortable office environment. However, some users report significant frustration with billing transparency and occasional communication breakdowns. Overall, it is seen as a modern, efficient spot for dental care.
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Always verify the final cost of your treatment plan with the front desk before starting any work to avoid surprise bills.
✓ What Works Well
- High-tech equipment
- Friendly and professional staff
- Comfortable, modern office
✗ Areas to Improve
- Billing transparency issues
- Occasional communication errors
- High costs for some procedures
- Are the new patient specials legitimate?
- Do they offer flexible payment plans?
Staff is very attentive and explains procedures well.
Billing can be confusing and sometimes feels predatory.
Great experience for those with dental anxiety.
- Category Health & Medical
- City Westerville
- State Ohio
- Postcode 43081
- Country United States
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