Puryear Custom Pools
2200 Cantrell Sansom Rd, Fort Worth, Texas, 76131
This company has a very polarized reputation. Many customers are thrilled with the design and quality of their custom pools, often praising specific project managers. However, there is a significant number of reviews highlighting major issues with project management, communication, and accountability when things go wrong. It seems like a company that can be great, but you need to be very careful and perhaps get a second opinion.
We analyze 78 public reviews for Puryear Custom Pools using our data models and filter out spam to highlight only authentic feedback.
Get a detailed, written contract that specifies the exact scope of work, including materials and timelines, before any money changes hands.
✓ What Works Well
- High-quality custom pool designs
- Professional and friendly project managers
- Competitive pricing
✗ Areas to Improve
- Poor project management and accountability
- Difficulty getting repairs or warranty work
- Inconsistent communication
- Do you offer a warranty on your work?
- How long until you can start the project?
- What is your process for handling mistakes?
The work is great, but getting them to fix issues is a nightmare.
Sales staff are helpful, but the owner can be difficult.
Make sure to get everything in writing.
- Category Home Services
- City Fort Worth
- State Texas
- Postcode 76131
- Country United States
