1800 W Caro Rd, Suite VI, Caro, Michigan, 48723
While Dr. Putman receives high praise for his personal connection and medical care, the office administration is a major pain point. Patients frequently report difficulty reaching the office by phone and unprofessional behavior from the front desk staff. Despite the medical team's reputation, the administrative hurdles have led many to seek care elsewhere.
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Patients suggest that while the medical care is top-notch, the administrative side is currently a major bottleneck.
✓ What Works Well
✗ Areas to Improve
Great doctor, terrible office management
Staff needs better training
Hard to get referrals processed