Personal Care · Nail Salon

Q Nails

201 Milan Ave, Unit H, Norwalk, Ohio, 44857

Google Maps Updated: 18 May 2026
Authenticity Score: 78/100
About

Q Nails has a mixed reputation. Many customers love the friendly staff and the quality of the nail art, often recommending specific technicians like Robert and Sara. However, there are significant concerns regarding customer service, long wait times even with appointments, and some reports of poor hygiene or rude behavior. It seems to be a place where the experience depends heavily on which technician you get.

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We analyze 67 public reviews for Q Nails using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 60/100
Staff Behavior 65/100
Pro Tip

Always book an appointment and ask for a specific technician to avoid long waits.

Wait Times: Long
Quality: Variable
Pros & Cons

✓ What Works Well

  • Friendly and talented nail techs
  • Good quality nail art
  • Reasonable pricing

✗ Areas to Improve

  • Long wait times
  • Inconsistent customer service
  • Hygiene concerns
Frequently Asked Questions
  • Do I need an appointment?
  • Who is the best nail tech there?
  • Are they good with complex designs?
User Feedback

Great nails but service can be rude

Hit or miss experience

Need better scheduling