Q Smile Dental
235 Quincy Ave, Quincy, Massachusetts, 02169
Q Smile Dental is a polarizing practice. Many patients love the spa-like touches and the gentle care provided by Dr. Nguyen and her team. However, there are frequent complaints about administrative disorganization, including appointment scheduling errors and aggressive upselling of procedures. It seems to be a place where the clinical experience is often overshadowed by front-office issues.
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If you feel pressured into a procedure, don't hesitate to ask for a second opinion or a detailed explanation of why it's necessary.
✓ What Works Well
- Spa-like amenities (hot towels, sunglasses)
- Gentle and caring dentists
- Flexible scheduling
✗ Areas to Improve
- Frequent scheduling and appointment errors
- Aggressive upselling of procedures
- Inconsistent front-desk professionalism
- Why was my appointment cancelled?
- Are these procedures really necessary?
The clinical care is great, but the front desk is a nightmare.
I love the extra touches like the hot towels.
Be careful with the treatment plans they suggest.
- Category Health & Medical
- City Quincy
- State Massachusetts
- Postcode 02169
- Country United States
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