Automobile · Auto Repair Shop

Quality Auto Service

275 Wilbur Ave, Somerset, Massachusetts, 02725

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

Quality Auto Service in Somerset has a mixed reputation, especially following a change in ownership. While some long-time customers still find them reliable and honest, others report a decline in service quality and transparency. It is a shop that many locals still use, but it is recommended to be cautious and verify all work performed.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
14
Lowest rating

We analyze 69 public reviews for Quality Auto Service using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 55/100
Pro Tip

If you are a long-time customer, be aware that the service experience may have changed under new management.

General Repairs
State Inspections
Pros & Cons

✓ What Works Well

  • Convenient location
  • Friendly staff
  • Fast service

✗ Areas to Improve

  • Decline in quality after ownership change
  • Mixed reports on honesty
  • Some unprofessional behavior
Frequently Asked Questions
  • Is it still under the same ownership?
  • Are they honest with pricing?
  • Is it a trustworthy shop?
User Feedback

Hit or miss

Used to be better

Friendly but inconsistent