Quality Automotive
931 National Hwy, Cumberland, Maryland, 21502
Customers generally praise the shop for being honest, efficient, and fair-priced, especially for travelers in a bind. Many highlight the owner Rick's integrity and the team's willingness to explain repairs clearly. While most experiences are positive, a few customers reported issues with billing transparency and occasional mechanical errors. Overall, it is seen as a reliable local spot that offers great bang for the buck.
We analyze 73 public reviews for Quality Automotive using our data models and filter out spam to highlight only authentic feedback.
Call early in the morning; they are often booked solid but prioritize emergency travelers.
✓ What Works Well
- Honest and transparent communication
- Fast service for emergency breakdowns
- Fair and competitive pricing
✗ Areas to Improve
- Scheduling can be difficult due to high demand
- Occasional billing discrepancies
- Some reports of mechanical oversights
- Do they offer same-day service for emergencies?
- Are they honest about necessary repairs?
- How does their pricing compare to dealerships?
Rick is a stand-up guy who explains everything.
Saved me when I broke down on the highway.
Pricing is spot on compared to city shops.
- Category Automobile
- City Cumberland
- State Maryland
- Postcode 21502
- Country United States
