Quality Equipment
2601 Old Durham Rd, Roxboro, North Carolina, 27573
Quality Equipment in Roxboro has a polarized reputation. Many customers love the sales team and the quality of John Deere products, often citing specific staff members for excellent service. Conversely, the service department faces heavy criticism for long wait times, misdiagnosed issues, and high markups on parts. It seems to be a place where you get great sales support but might struggle with post-purchase maintenance.
We analyze 69 public reviews for Quality Equipment using our data models and filter out spam to highlight only authentic feedback.
If you need a part, check online prices first; the dealership markup can be significant.
✓ What Works Well
- Helpful and knowledgeable sales staff
- High-quality John Deere equipment
- Good parts availability
✗ Areas to Improve
- Extremely long repair wait times
- High markups on parts compared to online retailers
- Inconsistent service department performance
- Why is the repair taking so long?
- Can I return electrical parts?
- Is the service department worth the wait?
Sales team is spot on, but service is a nightmare.
Great equipment, but check Amazon for parts first.
They are the best for sales, but service needs an overhaul.
- Category Automobile
- City Roxboro
- State North Carolina
- Postcode 27573
- Country United States
