Quality Towing and Auto Repair
113 18th St, Middlesboro, Kentucky, 40965
Customers are deeply divided. Some praise the team for being spot on with roadside help and going above and beyond, while others report nightmare experiences involving theft, poor communication, and incomplete repairs. The shop seems to rely heavily on a few key staff members who are either heroes or the source of frustration. Pricing transparency is a major pain point for many. Overall, it is a hit-or-miss spot for local drivers.
We analyze 74 public reviews for Quality Towing and Auto Repair using our data models and filter out spam to highlight only authentic feedback.
Always get a written quote before leaving your keys, and remove all valuables from your vehicle.
✓ What Works Well
- Fast roadside assistance
- Helpful with minor fixes
- Friendly staff when things go right
✗ Areas to Improve
- Allegations of theft
- Poor communication and no-shows
- Inconsistent pricing
- Why was the final price higher than the quote?
- Are they reliable for long-term repairs?
- Do they actually answer the phone?
Some staff are absolute lifesavers.
Avoid if you value your belongings.
Communication is a total mess.
- Category Automobile
- City Middlesboro
- State Kentucky
- Postcode 40965
- Country United States
