Quest Diagnostics
1102 S Dupont Hwy, Dover, Delaware, 19901
This lab location is polarizing. Many patients praise the phlebotomists for their skill and kindness, often noting quick and painless blood draws. However, there are frequent complaints about long wait times, poor front-desk communication, and unsanitary conditions. The administrative side, including phone support and scheduling, is a major source of frustration for many.
We analyze 76 public reviews for Quest Diagnostics using our data models and filter out spam to highlight only authentic feedback.
Book an appointment online to minimize wait times, as walk-ins can face significant delays.
✓ What Works Well
- Skilled phlebotomists
- Quick blood draws
- Online scheduling
✗ Areas to Improve
- Long wait times
- Poor phone support
- Unsanitary conditions
- Do I need an appointment?
- Why can't I reach anyone?
- Is the office clean?
Techs are great
Wait times are too long
Office needs cleaning
- Category Health & Medical
- City Dover
- State Delaware
- Postcode 19901
- Country United States
