Quest Diagnostics
Health & Medical · Diagnostic Lab

Quest Diagnostics

9055 Chevrolet Dr, Suite 101, Ellicott City, Maryland, 21043

Google Maps Updated: 19 May 2026
Authenticity Score: 92/100
About

This lab is highly regarded for its skilled phlebotomists, especially those who can handle 'tough sticks' with ease. Most patients find the online appointment system efficient and the facility clean. However, there are occasional reports of rude staff and long wait times for those without appointments. Overall, it is a reliable spot for routine blood work if you book ahead.

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We analyze 78 public reviews for Quest Diagnostics using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 82/100
Pro Tip

Always book your appointment online to bypass the walk-in queue, and bring a hard copy of your lab order just in case.

Online Scheduling
Ample Parking
Pros & Cons

✓ What Works Well

  • Highly skilled phlebotomists
  • Efficient online scheduling
  • Clean and well-maintained facility

✗ Areas to Improve

  • Occasional rude customer service
  • Long waits for walk-ins
  • Issues with kiosk check-in
Frequently Asked Questions
  • Do I need an appointment?
  • Can they handle difficult blood draws?
  • Is there parking available?
User Feedback

Hope is the best, she makes the experience painless.

Book an appointment or expect to wait forever.

The staff is professional, but the front desk can be hit or miss.