Quest Diagnostics
101 Prosper Wy, Unit 5, Suite E, Brick Township, New Jersey, 08723
Quest Diagnostics in Brick is a mixed experience. Many patients appreciate the speed, cleanliness, and professionalism of the staff, often finding it much faster than competitors. However, there are frequent complaints about rude, dismissive, or unprofessional behavior from specific staff members, as well as issues with long wait times despite having appointments. It is a convenient location, but the quality of service can be inconsistent.
We analyze 70 public reviews for Quest Diagnostics using our data models and filter out spam to highlight only authentic feedback.
Book an appointment online to minimize wait times, but be prepared for potential staff inconsistency.
✓ What Works Well
- Fast and efficient service
- Clean and well-maintained facility
- Easy online appointment booking
✗ Areas to Improve
- Rude and unprofessional staff
- Long wait times despite appointments
- Inconsistent communication
- Do I need an appointment?
- How long is the wait time?
- Do you accept walk-ins?
In and out in 15 minutes
Staff can be very rude
Great alternative to other labs
- Category Health & Medical
- City Brick Township
- State New Jersey
- Postcode 08723
- Country United States
