Quest Diagnostics
1419 Old York Rd, Abington, Pennsylvania, 19001
This location is a mixed bag. Many patients appreciate the quick, efficient service and the skill of the phlebotomists, often noting painless blood draws. However, there are frequent complaints about long wait times, even with appointments, and rude or dismissive staff. The facility is generally described as clean, but the administrative side and customer service consistency are major issues for some.
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Book your appointment for the earliest time slot available to avoid the buildup of delays throughout the day.
✓ What Works Well
- Skilled and gentle phlebotomists
- Clean and modern facility
- Easy online appointment scheduling
✗ Areas to Improve
- Long wait times despite having appointments
- Inconsistent customer service and rude staff
- Understaffing issues
- Why is there a long wait even with an appointment?
- Are the phlebotomists skilled with hard sticks?
- Is the facility clean and safe?
The phlebotomist was amazing and I didn't feel a thing.
I waited over an hour despite having an appointment.
Staff can be very rude and dismissive.
- Category Health & Medical
- Neighborhood Abington
- City Abington
- State Pennsylvania
- Postcode 19001
- Country United States
