Quest Diagnostics
397 Hyde Park Rd, Suite 100B, Leechburg, Pennsylvania, 15656
The experience here is a mixed bag, heavily dependent on the specific staff member on duty. Many patients appreciate the fast, efficient, and friendly service when things go right. However, there are recurring complaints about rigid policies regarding pediatric patients and occasional rudeness from front-desk staff. When the team is on their game, it is a great bang for the buck compared to hospital labs.
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Always schedule online to minimize wait times, and bring your insurance card and ID ready to go.
✓ What Works Well
- Fast and efficient blood draws
- Clean and well-maintained facility
- Easy online appointment scheduling
✗ Areas to Improve
- Inconsistent service for pediatric patients
- Occasional rude or dismissive staff behavior
- Difficulties with phone communication
- Do I need an appointment for a blood draw?
- Are they equipped to handle pediatric patients?
- How do I get my lab results?
Great when you get the right technician.
The online scheduling system is a lifesaver.
Staff needs more patience with children.
- Category Health & Medical
- Neighborhood Allegheny Town Square
- City Leechburg
- State Pennsylvania
- Postcode 15656
- Country United States
