Quest Diagnostics
179 Cedar Ln, Suite E, Teaneck, New Jersey, 07666
This lab is a hit-or-miss experience. Many patients praise the phlebotomists for being skilled and kind, making a usually unpleasant experience much better. However, there are frequent complaints about rude staff, long wait times, and poor communication. It seems to depend heavily on which staff member you get.
We analyze 72 public reviews for Quest Diagnostics using our data models and filter out spam to highlight only authentic feedback.
Schedule your appointment online to minimize wait times, and try to request a phlebotomist you trust.
✓ What Works Well
- Skilled and kind phlebotomists
- Clean facility
- Quick service for some
✗ Areas to Improve
- Rude and unprofessional staff
- Long wait times
- Poor communication
- Why is the wait time so long with an appointment?
- Why can't I get through on the phone?
- Are the staff members trained to handle children?
Lesley is amazing, but the front desk is a nightmare.
Great service, just wish the staff was more consistent.
I had a great experience, but I've heard others haven't.
- Category Health & Medical
- Neighborhood Teaneck
- City Teaneck
- State New Jersey
- Postcode 07666
- Country United States
