Questcare Medical Clinic at McKinney
5291 W University Dr, McKinney, Texas, 75071
This clinic has a mix of very satisfied and very frustrated patients. Many praise the doctors and nurse practitioners for their care and attention. However, there are consistent complaints about the front desk staff, difficulty reaching the office by phone, and billing errors, which have led some patients to leave the practice.
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✓ What Works Well
- Caring and knowledgeable providers
- Convenient location
- Thorough exams
✗ Areas to Improve
- Rude or unhelpful front desk
- Difficulty reaching the office by phone
- Billing and insurance issues
- Why is it so hard to get a call back?
- Do they accept my insurance?
Great doctors, but the office staff is a nightmare.
I finally found a doctor who listens.
The phone system is completely broken.
- Category Health & Medical
- City McKinney
- State Texas
- Postcode 75071
- Country United States
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