Quincy Audiology
731 Maine St, Quincy, Illinois, 62301
Patients consistently praise the audiologists for their thoroughness, professionalism, and kindness. The clinical care is highly rated. However, there are some complaints about the front desk staff being dismissive or disorganized regarding appointments and communication.
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The clinical care is top-tier; if you have administrative issues, try to speak directly with the clinical staff.
✓ What Works Well
- Thorough and professional audiologists
- Kind and supportive staff
- Clean and welcoming office
✗ Areas to Improve
- Front desk communication issues
- Appointment scheduling errors
- Occasional dismissive attitude
- How long does the testing process take?
- Do you accept my insurance?
Dr. Ballard is exceptional
Front desk staff needs improvement
Very thorough hearing exams
- Category Health & Medical
- City Quincy
- State Illinois
- Postcode 62301
- Country United States
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