191 Independence Ave, Quincy, Massachusetts, 02169
Parents are split on this practice. Many love the doctors and find the nursing staff super sweet and helpful for sick visits. However, others feel dismissed when raising concerns and frustrated by rigid administrative policies. The office seems to struggle with communication and front-desk attitude at times. It is a mixed bag of stellar medical care and poor customer service.
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Call the nurse extension directly to bypass the front desk hold times.
✓ What Works Well
✗ Areas to Improve
Doctors are spot on but the front desk needs a wake up call.
They really listen to the kids.
Policies feel cold and unaccommodating.