R Jonas Collins DMD PC
920 Shenandoah Village Dr, Waynesboro, Virginia, 22980
Dr. R. Jonas Collins is a highly skilled oral surgeon who is praised for his efficiency and ability to handle complex cases. However, the practice is frequently criticized for its administrative operations, including long wait times, rude front-desk staff, and billing issues. It is a practice where the clinical care is often excellent, but the patient experience is marred by poor office management.
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If you have a negative interaction with the front desk, ask to speak with the office manager directly to resolve scheduling or billing issues.
✓ What Works Well
- Highly skilled and efficient oral surgeon
- Effective clinical outcomes
- Professional and caring surgical teams
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Long wait times for appointments
- Billing and insurance communication issues
- Why is the office staff so rude?
- How long will I have to wait for my appointment?
The doctor is amazing, but the staff is a nightmare.
I trust the surgeon with my life.
The office management needs a serious wake-up call.
- Category Health & Medical
- City Waynesboro
- State Virginia
- Postcode 22980
- Country United States
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