R. Mills Roberts, M.D.
2005 W Park Dr, # 100, Irving, Texas, 75061
Dr. Roberts is widely respected for his surgical skills, particularly in knee and shoulder replacements. Many patients report successful outcomes and a return to active lifestyles. However, there are notable complaints regarding office management, including long wait times, billing issues, and occasional staff rudeness. While the clinical care is generally strong, the administrative side of the practice can be a source of frustration.
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Be prepared for potential wait times and ensure you have all your insurance referral paperwork in order before your visit.
✓ What Works Well
- Highly skilled orthopedic surgeon
- Successful surgical outcomes
- Professional and knowledgeable care
✗ Areas to Improve
- Long wait times in the office
- Administrative and billing issues
- Occasional staff communication problems
- How long is the typical wait time?
- Are they helpful with insurance referrals?
- What is the recovery time for knee replacement?
Dr. Roberts is a hero; he gave me my mobility back.
Great surgeon, but the office staff needs to be more organized.
I trust Dr. Roberts with my life, but the wait times are tough.
- Category Health & Medical
- City Irving
- State Texas
- Postcode 75061
- Country United States
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