Rachel Gates, OD
112 S Clay St, Greenville, Michigan, 48838
Dr. Gates is highly regarded for her kindness, thoroughness, and professional care. Patients feel well-cared for and appreciate the relaxing atmosphere. While there are some complaints about billing transparency and occasional staff issues, the clinical experience is consistently rated as excellent. It's a place where the quality of care is high, but you should be mindful of billing policies.
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Ask about billing codes and insurance coverage before any procedures.
✓ What Works Well
- Kind and thorough doctor
- Relaxing atmosphere
- Professional care
✗ Areas to Improve
- Billing transparency issues
- Occasional staff communication issues
- Wait times can vary
- Why was my visit billed as medical?
- Is this covered by my insurance?
- How do I get my records?
Best eye doctor I've ever had
Caring and professional
Great care, watch the bill
- Category Health & Medical
- City Greenville
- State Michigan
- Postcode 48838
- Country United States
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