Radiology Associates of Ridgewood
20 Franklin Turnpike, Parking & Entrance via Wyckoff Ave, Waldwick, New Jersey, 07463
This facility has a polarized reputation. Many patients praise the technicians for their kindness, professionalism, and ability to make stressful procedures like mammograms and MRIs comfortable. However, there is a significant volume of negative feedback regarding the front desk staff, billing practices, and communication issues. While the clinical care is often rated highly, the administrative experience is a major source of frustration for many.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Kind and professional technicians
- Clean and modern facility
- Efficient imaging results
✗ Areas to Improve
- Rude or dismissive front desk staff
- Billing and insurance disputes
- Difficulty reaching the office by phone
- Why is my bill so high?
- How do I get my results?
- Are you in-network with my insurance?
The techs are angels, but the front desk needs training.
Billing is a nightmare.
Great clinical care, poor customer service.
- Category Health & Medical
- City Waldwick
- State New Jersey
- Postcode 07463
- Country United States
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