Rafi Medical Group
1349 S International Pkwy, Suite 1421, Lake Mary, Florida, 32746
Patients generally praise the medical staff for being attentive and thorough, often highlighting the personal connection they feel with providers like Dr. Ahmar and Lydia Marsham. However, the office faces significant criticism regarding administrative efficiency, specifically long wait times and poor communication. Some patients feel the practice prioritizes profit over patient care, leading to a polarized reputation. Overall, the clinical care is seen as top-notch, but the front-office experience is a major pain point.
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Request morning appointments to avoid the afternoon backlog that often plagues this office.
✓ What Works Well
- Knowledgeable and caring providers
- Thorough exams
- Friendly nursing staff
✗ Areas to Improve
- Long wait times
- Poor administrative communication
- Perceived focus on money
- Why are the wait times so long?
- Is this practice accepting new patients?
Clinical care is spot on
Admin needs to get it together
Wait times are a real drag
- Category Health & Medical
- City Lake Mary
- State Florida
- Postcode 32746
- Country United States
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