Raleigh Capitol Ear, Nose, Throat & Allergy
1505 SW Cary Pkwy, #301, Cary, North Carolina, 27511
This practice receives high marks for its medical care, with many patients praising the doctors' expertise and thoroughness. However, there are frequent complaints about administrative issues, including rude staff, billing confusion, and difficulty getting appointments. It is a place where the medical quality is high, but the patient experience can be marred by office management.
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Be prepared for long hold times when calling; try to use their online portal if possible.
✓ What Works Well
- Knowledgeable doctors
- Effective treatments
- Professional medical staff
✗ Areas to Improve
- Rude front desk staff
- Billing and insurance issues
- Difficult to schedule
- Why is it so hard to get an appointment?
- Are there hidden fees?
Great doctors, poor office management
Effective care, but frustrating staff
Long hold times
- Category Health & Medical
- City Cary
- State North Carolina
- Postcode 27511
- Country United States
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